FREQUENTLY ASKED QUESTIONS
Frequently asked questions
Our tours depart from 143 W 45th Street, New York, NY, 10036 (between the Lyceum Theatre and the Museum of Broadway.)
Directions, subway lines, and parking can be found on our "Visit Us" page.
Our tours run approximately 2 hours and 15 minutes. The tour is divided into two "Acts" with a mid-tour break, or Intermission, between the tour halves. While we strive to depart on time, due to scheduling and previous tour delays, our tours can depart +/- 5 minutes from their scheduled start times. To explore our tour stops, details, and sights- please visit our "Tour" page.
Your tour ticket includes one admission to our guided immersive historic musical walking tour, use of a personal listening device throughout the tour, an on-tour beverage, access to our "Ask the Guide" text concierge service, and exclusive discounts to additional area tours and attractions.
Your tour ticket does not include additional admissions, entrance to theaters or museums, or tour guide gratuities.
While gratuities or tips are always welcome, they are never expected. In the United States, it is customary for gratuities to be left for cab drivers, servers/bartenders, bellpersons/concierges, street performers, and tour guides. The amount is based on the quality of the service you received. This can range between 10-20% based on experience.
Digital gratuities can be left for your guide by following the link below.
